Custom Formulation
TME Cosmetics offers custom formulation services for customers who would like to modify an existing TME Cosmetics product or develop a product using their own specific ingredients. Any request to alter a listed TME Cosmetics product by adding or removing ingredients, as well as requests to create a formula using a customer's choice of ingredients, is considered a custom formulation.
CUSTOM FORMULATION FEE
Custom formulation requires a one-time, non-refundable formulation fee of $50 per product being customized. This fee applies to each individual product formula and covers the initial formulation service.
If a sample is requested, an additional sample fee will apply. Sample fees are assessed based on the raw materials that may need to be purchased or specially sourced to prepare the requested sample.
CUSTOM FORMULATION PROCESS
The process begins with a consultation to discuss the product or products the customer would like to have formulated. The customer will then provide the details of each product they would like formulated by emailing the requested information to tmecosmetics@gmail.com.
Once the formulation details have been reviewed and agreed upon, TME Cosmetics will provide the customer with the applicable production cost for the requested products. An invoice will then be issued.
PAYMENT DEADLINE
All invoices must be paid in full within 3 business days of the invoice date unless a different payment deadline has been agreed upon in writing by TME Cosmetics. Payment must be received before any raw materials are ordered, specially sourced or purchased for the customer's formulation. If payment is not received by the stated deadline, TME Cosmetics reserves the right to cancel the invoice, adjust pricing or availability, and require a new invoice before the project can proceed.
Once payment has been received, any raw materials that are not normally maintained in TME Cosmetics' in-house inventory will be sourced and purchased specifically for the customer's products. This may include certain fragrances, essential oils, colorants, extracts or other customer-requested ingredients.
Once the required ingredients have arrived at the warehouse, production will begin. Upon completion, the customer will receive a complete ingredient list and product usage information at the email address provided on the customer's account.
FORMULATION & PRODUCT SAFETY
TME Cosmetics will formulate products within established ingredient usage parameters and will not intentionally exceed ingredient percentages that may be considered unsafe for use on the skin. Ingredient selections and formulation requirements may affect the final product, production cost and availability of the requested formula.
PROCESSING TIME
Custom formulation orders may require approximately 7–21 business days to complete. Processing time begins after the required information has been received, the formulation has been agreed upon, payment has been received and any necessary raw materials have been sourced.
ADDITIONAL COSTS
Additional expenses may apply throughout the custom formulation and production process. These expenses are separate from the $50 formulation fee and may include packaging, raw materials, filling, labeling and other production-related services.
If TME Cosmetics will fill the customer's finished products, a filling fee of $0.75 per bottle will apply. The filling fee does not include the cost of bottles, jars, caps, tops, seals or other packaging components. Packaging materials are charged separately.
Customers providing their own packaging are responsible for supplying all components necessary to complete the finished product, including bottles, jars, tops, caps, seals and any other required packaging components. All customer-supplied packaging must be coordinated with the filling department and scheduled for delivery before production begins.
TME Cosmetics also offers label design, printing and application services. Any applicable design, printing and application costs will be provided separately based on the customer's specific requirements.